Privacy Policy

When you place an order or contact me, I may collect:

• Your name

• Shipping and billing address

• Email address

• Phone number, if provided

• Order details

• Payment information, where required to process your order

Payment details are not stored by Soft Claw Studio and are handled securely by third-party payment providers.

Your information may be used to:

• Process and fulfil your order

• Arrange delivery and provide shipping updates

• Respond to enquiries and provide customer support

• Improve the website and customer experience

• Meet legal, accounting and tax obligations

I only collect and use personal information where it is reasonably necessary for these purposes.

Payments are securely processed through trusted third-party payment providers, such as Stripe.

Your payment details are handled directly by the relevant payment provider and are subject to their own privacy policies. Soft Claw Studio does not store your full payment or card details.

To fulfil your order, some of your information may need to be shared with trusted third-party services.

For example, your name, delivery address and relevant contact details may be provided to shipping providers such as Australia Post so that your order can be delivered.

Your information may also be processed by other service providers that help me operate the website, process payments, manage orders or meet my legal and accounting obligations.

I only share information where it is reasonably necessary for these purposes.

This website may use cookies and similar technologies to improve your browsing experience and understand how visitors use the site.

You can choose to disable cookies through your browser settings, although this may affect how certain parts of the website function.

You may contact me at any time to request access to, correction of or, where applicable, deletion of your personal information.

If you have a question about how your information is collected or used, please get in touch via the Contact page.

If you have any questions about this Privacy Policy or how your personal information is handled, please get in touch via the Contact page.